There are literally volumes written about marketing planning. It
boils down to developing your roadmap. What paths will you take,
which turns will you make and, most important of all, where you are
going? Unless you have an endpoint on your road map, how do you
know which path to take? In the words of the immortal Yogi Berra,
"You got to be very careful if you don't know where
you're going because you might not get there."A plan offers a simple strategy or set of strategies, a
marketing calendar, an evaluation system, and a selection of
weapons and tactics that give you complete control of your
marketing.
A good plan conveys your company's vision to target markets,
customers and employees. As part of this vision, your plan should
emphasize your company's long-term goals and the path to get
there. Stops along the journey, in the form of initiatives and
actions, are key landmarks on the roadmap to executing the
plan.
To create a good marketing plan you need three basic things
(besides the guerrilla marketing prerequisites of time, energy and
imagination). You need lots of information. You need thinking time,
analysis, ideas, creativity and imagination, all wrapped up into
"brain power." Finally, you need initiative: the ability
to want to do something, and the ability to get it done.
Marketing plans range in form from the back of an envelope to
bound editions. The guerrilla rule of thumb is to lean toward the
brief side, but with enough meat that it can be used as a guiding
tool along your marketing journey. A good guide will provide plenty
of information for you to develop the initiatives, actions,
follow-up, accountability and measurement to run your business
effectively, and in this case, your marketing.
Here's a simple process to creating a marketing plan using
just seven sentences:
Sentence 1: What is the purpose of your marketing?
Sentence 2: Who is your target market?
Sentence 3: What is your niche?
Sentence 4: What are the benefits and competitive
advantage?
Sentence 5: What is your identity?
Sentence 6: What tactics, strategies and weapons will you
use to carry out your marketing?
Sentence 7: How much money will you spend on your
marketing; what's your marketing budget?
These sentences represent your marketing plan outline.
"Build it and they will come" isn't an effective
marketing plan or strategy. A successful plan boils down to two
essentials:
1. Knowing your market inside and out, including what customers
want and expect.
2. Identifying what's in your way to satisfy customers:
e.g., competitors, barriers to entry, costs, outside influences,
budgets, knowledge, etc.
Armed with the knowledge of these two essentials, you can
develop all the necessary marketing strategies that'll allow
you to attract, obtain and keep customers. In addition, you'll
also be ready to react to any marketplace changes when they happen.
A good guerrilla marketing plan must be flexible enough to respond
to changes. Markets change, customers change, and company
intentions and activity change. Flexibility is an inherent
characteristic of a guerrilla marketer.
The outcome of this planning process won't just be your
total plan, but will be your total planning perspective.
Here are some distinct actions you can take to ensure that you
complete an effective marketing plan:
- What portion of each day will you devote to
reviewing your plan and any necessary revising?
- Write a hypothetical outcome statement about the
completion of your plan. For example: "After planning to
increase leads and referrals for our sales staff to pursue and
convert, many marketing weapons were employed. Utilizing the
guerrilla marketing resources of time, energy and imagination, we
embarked on an aggressive PR campaign, issuing press releases for
new services introduced, new information available demonstrating
our expertise, and announcement of events for our target market to
sample the service. This was backed up with "meet and
greet" programs at various networking events, ads in trade
association directories, and telemarketing to trade show attendees.
The leads generated were focused, open to our follow-up, and ripe
for conversion. We ended up getting more leads than our sales force
could follow up on so we implemented a telemarketing inside sales
force. Conversion increased, sales increased, and we made more
trips to the bank to make deposits."
- Outline your plan. Start with seven planning
components/sentences mentioned above. Take these seven sentences
and develop plan sub-headings, supplemental information and new
ideas.
- What information (research) do you have now
relative to your planning outline?
- What information (research) do you still
need?
- What market research methods will you use to
obtain that information?
- List and prioritize your marketing objectives,
e.g.:
1. Product / service introduction
2. Position company, product or service as a market leader
3. Counter action to competitive strategy
4. Lead generation and referrals
5. Obtaining market share in a new geographical area
6. Renew, refresh, communicate new identity
Al Lautenslager is the "Guerrilla Marketing" coach
at Entrepreneur.com and is an award-winning
marketing and PR consultant and direct-mail promotion specialist.
He's also the principle of Market For
Profits, a Chicago-based marketing consulting firm. His two
latest books, Guerrilla Marketing in 30 Days and The
Ultimate Guide to Direct Marketing are available at www.entrepreneurpress.com.